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It takes more than just good products or services to win loyal customers. The companies that retain customers are those that...

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Tags: Customer engagement, Salesforce, Sales Cloud,

At Salesforce, trust has always been a core value. With the ability to significantly impact every area of business, trust...

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Tags: customer experience, Customer engagement, Salesforce,

Salesforce Genie is the real-time platform for customer magic. By harmonising data that’s updated every millisecond, it enables...

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Tags: customer experience, business growth, Customer engagement,

Businesses are considering sales performance metrics that shift focus to long-term relationships — with both customers and...

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Tags: customer experience, cloud, Cloud Services,

A 20+-year industry veteran shares expert advice on sales forecasting techniques that lead to accurate numbers and predictable...

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Tags: cloud, Cloud Services, Salesforce,