Blog | Sales Cloud

By Salesforce India On March 21, 2023

What is Salesforce Customer 360?

It takes more than just good products or services to win loyal customers. The companies that retain customers are those that...

( read )

Tags: Customer engagement, Salesforce, Sales Cloud,

By Salesforce India On March 9, 2023

Redefining Customer Trust And Relationships In A Digital-First Environment

At Salesforce, trust has always been a core value. With the ability to significantly impact every area of business, trust...

( read )

Tags: customer experience, Customer engagement, Salesforce,

By Sanjna Parulekar On February 24, 2023

What Is Salesforce Genie?

Salesforce Genie is the real-time platform for customer magic. By harmonising data that’s updated every millisecond, it enables...

( read )

Tags: customer experience, business growth, Customer engagement,

By Keri Brooke On December 9, 2021

5 New Sales Metrics Every Sales Leader Should Be Thinking About

Businesses are considering sales performance metrics that shift focus to long-term relationships — with both customers and...

( read )

Tags: customer experience, cloud, Cloud Services,

By Andy Kofoid On December 6, 2021

5 Accurate Sales Forecasting Techniques for Predictable Revenue

A 20+-year industry veteran shares expert advice on sales forecasting techniques that lead to accurate numbers and predictable...

( read )

Tags: cloud, Cloud Services, Salesforce,