Blog | Cloud Services

By Sheila McGee-Smith On February 27, 2023

3 Tips for Getting Started With Case Swarming

With the holiday season upon us, I started thinking about how service teams are doing. How are they working together? Do they...

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Tags: technology, cloud, Cloud Services,

By Keri Brooke On December 9, 2021

5 New Sales Metrics Every Sales Leader Should Be Thinking About

Businesses are considering sales performance metrics that shift focus to long-term relationships — with both customers and...

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Tags: customer experience, cloud, Cloud Services,

By Andy Kofoid On December 6, 2021

5 Accurate Sales Forecasting Techniques for Predictable Revenue

A 20+-year industry veteran shares expert advice on sales forecasting techniques that lead to accurate numbers and predictable...

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Tags: cloud, Cloud Services, Salesforce,

By Cloud team On August 6, 2020

Harnessing the Power of the Cloud

Looking Up At the Cloud

Since people ventured back into their homes to work remotely, pass their time on social media, shop for...

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Tags: AI, IoT, Machine Learning,