Tags: customer experience, cloud, Cloud Services,
Tags: cloud, Cloud Services, Salesforce,
Tags: Digital Transformation, Customer engagement, Salesforce
Increasing internet penetration and the large base of smartphone users have made India a poster child for mobile...
Tags: CRM, Customer engagement, Thought Leadership,
With social distancing and lockdown dictating the terms, the spotlight was firmly on customer service last year as case volumes...
Tags: Customer engagement, Salesforce