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By ServiceNow Blog On February 10, 2023

4 ways to embrace digitalization and reap the benefits

Digitalization is a strategic business objective in 80% of organizations, according to OCEG research sponsored by ServiceNow. ...


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Tags: ServiceNow, Risk Management, Service Automation

By Swami Sivasubramanian and Manpreet Mattu On February 8, 2023

Startups across AWS Accelerators use AI and ML to solve mission-critical customer challenges

Relentless advancement in technology is improving the decision-making capacity of humans and enterprises alike. Digitization of...


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Tags: AWS, AWS Healthcare Accelerator, Amazon CodeBuild,

By Phil Le-Brun On November 25, 2022

Prioritising Business Value Creation from Data

With data at the centre of every application, process, and business decision, nearly every organisation I talk to describes a...


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Tags: AWS, Organizational Agility, Data Strategy,

By Ravi Sharma On September 22, 2022

The Formula for Efficiency: IoT-Driven Warehouse Management

Greater visibility into Supply Chains is vital for effective warehouse management. IoT offers considerable scope for...


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Tags: IoT, supply chain and logistics, WMS,

By Robert Hoffman and Duncan Bell On August 24, 2022

Implementing the AWS Well-Architected Custom Lens lifecycle in your organization

In this blog post, we present a lifecycle that helps you build, validate, and improve your ownAWS Well-Architected Custom Lens,...


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Tags: AWS, AWS Well-Architected Lenses

By Loretta Shen On August 4, 2022

Adapt Your Marketing Data Analytics for a New Era of Customer Privacy

These companies improved their data strategies to create meaningful customer experiences and improve efficiencies across teams.


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Tags: Content Marketing, Marketing, data culture

By Ari Bendersky On July 7, 2022

The Labor Shortage Is Hurting Everyone — Believe It or Not Automation Can Help

The pandemic has left many industries without necessary workers. Adding AI, robots, and other forms of automation can help fill...


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Tags: automation, Employee Experience

By Fatemeh Khatibloo On June 27, 2022

Your Contact Center Agents Are Burnt Out – Here’s How To Help Them

Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and...


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Tags: automation, Employee Experience, future of work

By Lizanne Kiel On June 21, 2022

3 Ways Growing Businesses Prepare for Long-term Success

Business success for growing businesses often follows when their teams improve the customer experience and look at the whole...


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Tags: customer experience, small business, customer success,

By Tarun Mahajan On May 19, 2022

RIM: You reduce risk; we secure, stabilize and improve performance

The majority of enterprises today are scrambling to digitally transform their IT infrastructure with new systems, applications,...


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Tags: RIM, Remote Infrastructure Management, Support Services,

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