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By Ari Bendersky On July 7, 2022

The Labor Shortage Is Hurting Everyone — Believe It or Not Automation Can Help

The pandemic has left many industries without necessary workers. Adding AI, robots, and other forms of automation can help fill...


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Tags: automation, Employee Experience

By Fatemeh Khatibloo On June 27, 2022

Your Contact Center Agents Are Burnt Out – Here’s How To Help Them

Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and...


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Tags: automation, Employee Experience, future of work

By Manash Deb, Samir Kakli & Julia Beck On December 17, 2021

Automate building an integrated analytics solution with AWS Analytics Automation Toolkit

Amazon Redshiftis a fast, fully managed, widely popular cloud data warehouse that powers the modern data architecture enabling...


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Tags: automation, AWS, Amazon Redshift

By ServiceNow Blog On September 29, 2021

4 benefits of combining ITSM and ITOM

IT management can be costly and time-consuming without streamlined processes and systems to support your business goals. With the...


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Tags: automation, ServiceNow, ITSM,

By ServiceNow Blog On September 27, 2021

Race to Automation with the right ITSM

At ServiceNow, ITSM is like a favorite sports car we’ve tuned and optimized over the years into a precision machine that can keep...


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Tags: automation, ServiceNow, ITSM,

By Paul Hong On September 23, 2021

How human-centered design yields better ITSM experiences

Today’s employees and customers expect modern, frictionless IT service management (ITSM) experiences that incorporate digital...


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Tags: customer experience, automation, ServiceNow,

By Marcus Torres On September 8, 2021

Why automation is giving rise to hyperautomation

A 2020 McKinsey Global Survey found31% of organizations have fully automatedat least one business process, and another 35% of...


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Tags: automation, RPA, ServiceNow,

By Anjan Salgia On June 22, 2021

Plug N Play – Pods for Startups to Build Rapid Engineering Teams

What happens when you want spin faster than your own speed. You look for speed that helps you exceed your own expectations. Being...


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Tags: automation, ML, Enterprise Technology,

By Suresh Mamunuru On May 5, 2020

Supply Chain Visibility and Control Tower

In a world where Everything is Digital, and Digital is Everything, supply chain too comes aboard piquing curiosity – how to get...


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Tags: automation, AI, IoT,

By Debasis Ray On August 2, 2019

Essential Digital Transformation Guide for Growing Businesses

Technology is changing the society; it is embedded in everything we do, improving the ways we work, live, and experience this...


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Tags: customer experience, personalization, Digital Transformation,